Setting up your email in Outlook allows you to manage your inbox, send emails, and stay organised from your computer.
We recommend using IMAP, as it keeps your emails synced across all devices.
Step 1: Open Outlook
- Open Outlook
- Go to File
- Click Add Account
Step 2: Enter Your Email Address
- Enter your full email address (e.g. hello@yourdomain.co.uk)
- Click Connect
Outlook may try to configure this automatically.
If it doesn’t work, continue with manual setup below.
Step 3: Choose Account Type
Select IMAP
Step 4: Enter Server Settings
Use the following settings:
Incoming Mail (IMAP)
- Server → mail.yourdomain.co.uk
- Port → 993
- Encryption → SSL/TLS
- Username → your full email address
- Password → your email password
Outgoing Mail (SMTP)
- Server → mail.yourdomain.co.uk
- Port → 465
- Encryption → SSL/TLS
- Username → your full email address
- Password → your email password
Step 5: Complete Setup
Click Next and allow Outlook to verify your settings.
Once complete, your email will be ready to use.
IMAP vs POP3 (Quick Explanation)
We recommend IMAP because:
- Your emails stay synced across devices
- Changes (read, delete, etc.) update everywhere
POP3 downloads emails to one device only, which can cause issues.
Common Issues
Account won’t connect?
Double-check your email address and password.
Emails not sending?
Make sure SMTP settings are correct and authentication is enabled.
Still not working?
Try removing the account and setting it up again using manual settings.
Need Help?
If you’re having trouble setting up Outlook, raise a support ticket and we’ll help you get connected.
